Frequently Asked Questions
1) What payment methods are accepted?
We accept the following payment methods:
- PayHere (Visa, MasterCard etc)
- Cash on Delivery (for orders below LKR5000)
2) Where can I find the size charts and material details?
Size chart and material details for each item can be found in the Specification section of the item page.
3) How long will my delivery take?
Delivery times depend on your location.
For orders placed before 10 AM on weekdays:
- Western Province: Usually within 48 hours
- Outstation Areas: 1–5 working days
Please note: Orders placed over the weekend will be dispatched on Monday.
During new product launches or high-demand periods, delivery times may vary slightly.
Our goal is simple—get your order to your doorstep as fast as possible!
4) Refund / Returns / Exchanges
You can find all the details about our Refund & Returns Policy here.
5) How can I contact Snazzy Gear?
We’re always here to help! Reach out to us via:
- WhatsApp: +94 788 369 469
- Email: info@thesnazzygear.com